Refund and Returns Policy


  • Refunds: Refunds may be requested by July 22, 2023. Refunds will be issued less a $50 processing fee. Refund requests must be submitted via email to Refund requests received after July 22, 2023 will be denied. Note that any USAT fees collected during the registration process are transmitted directly to USAT and are, therefore, not refundable by SheStrong (contact USAT to submit a refund request). Online processing fees are also non-refundable.
  • Cancellation: If the 2023 Monarch Triathlon is canceled for adverse weather, natural catastrophe or terrorism, registered athletes may receive a full or partial refund. (note: cancellation due to COVID-19 or other infectious diseases are not covered by this policy).  Click here for more details on this refund program. Should a partial or full refund not be possible,  SheStrong would extend athletes a partial credit towards entry in the 2024 Monarch Triathlon.
  • Course Changes: SheStrong reserves the right to alter, cancel or eliminate any portion of a race at any time in the interest of athlete safety or for other reasons beyond our control. No refunds will be issued if changes are made to a race due to these circumstances.
  • The exchange, transfer or sale of entries to other athletes is strictly prohibited